Privacy Policy

Who we are

JONES Skin and Wellness ("we", "us", "our") is the data controller for any personal data you provide to us. Registered address: 77-81 Alma Road, Clifton, Bristol BS8 2DP.

What data we collect

We may collect: your name, contact details, treatment preferences and enquiry messages, plus consented health information necessary to provide care.

Lawful basis

We process your data on the basis of: (a) your explicit consent, (b) the performance of a contract for treatment, and (c) our legitimate interests in operating the practice.

How we use your data

• To respond to enquiries
• To provide consultations and treatments
• To maintain medical records as required by law
• To send appointment reminders and clinically relevant follow-ups

Retention

Medical records are kept for the period required by UK regulatory and indemnity guidance. Marketing data is held only with your consent and deleted on request.

Your rights

You may request access, correction, deletion, restriction, portability or object to processing at any time. To make a request, please get in touch via our contact form.

You also have the right to lodge a complaint with the UK Information Commissioner's Office at ico.org.uk.